Thomas (Matt) Haviland

Questioner
DISC Type : c

Director of Operations at Regal Medical Group

Burbank, California, United States

Overview

Thomas (Matt) Haviland is a healthcare operations leader with experience at Regal Medical Group and Adventist Health. He specializes in value-based care, leveraging a Masters degree in Public Health from Johns Hopkins University to drive operational excellence and strategic database presentation.

He has a foundational background in data analytics from his time as an Associate Fellow with the Centers for Disease Control and Prevention. His professional interests include prominent healthcare organizations like Kaiser Permanente and Childrens Hospital Los Angeles, reflecting a deep commitment to the healthcare sector.

He transitioned from a data analytics fellowship at the CDC to a career in healthcare operations leadership.

Personality Overview

Cautious & Analytical

Systematic

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to fully evaluate every situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Value-based Care
His professional headline and career focus are centered on leading value-based care operations in the healthcare industry.
Healthcare Operations
Holds leadership roles like Director of Operations and Administrative Director, focusing on managing and improving healthcare delivery systems.
Public Health
Earned a Master of Science in Public Health from Johns Hopkins University, indicating a core interest in population health.

Media Appearances

Thomas has no verified media appearances

Work History

3-2025
Director of Operations at Regal Medical Group
1-2024 - 7-2024
Administrative Director at Adventist Health
6-2017 - 1-2024
Regional Administrator at Regal Medical Group
8-2016 - 7-2017
Sr. Project Manager at Regal Medical Group
8-2015 - 7-2016
Associate Fellow, Data Analytics at Centers for Disease Control and Prevention

Education

2013 - 2015
Masters of Science in Public Health (MSPH) from The Johns Hopkins University
2009 - 2013
Bachelor of Science (BS) from The University of Texas at Austin

More Information

Social Presence :

Prographics :

Exp : 13 Location : Burbank, California, United States Job Level : Mid-senior Designation : Director of Operations at Regal Medical Group
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Insights For Selling To Thomas (Matt)

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thomas (Matt) is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Thomas (Matt)

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Thomas (Matt) move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Thomas (Matt) take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Thomas (Matt)

Personality Compatibility


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