Tiffany C'deBaca

Enthusiast
DISC Type : i

Chief of Staff | CX Customer Care at Gusto

Broomfield, Colorado, United States

Overview

Tiffany CdeBaca is a strategy and operations leader serving as Chief of Staff for Customer Care at Gusto. She specializes in turning complex executive priorities into scalable operating models for the 700-person organization. She holds a certification in Mastering Design Thinking, reflecting her focus on innovation and organizational design.

Based on her activities, Tiffany appears to be a driven professional who values continuous learning and takes great pride in her teams and companys achievements. She is motivated by opportunities to expand her knowledge and skills within a supportive work environment, demonstrating a passion for professional growth and a positive company culture.

Throughout her career, Tiffany has been recognized with both a "Rising Star Award" and a "Right Way to Work" honor.

Personality Overview

Non-Confrontational

Consensus Focused

Optimistic

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Operating Model Design
Her current role focuses on designing scalable operating models to support new products, growth initiatives, and strategic priorities for a large organization.
Business Transformation
She is responsible for transformation initiatives that improve both customer outcomes and business efficiency, aligning the organization with strategic goals.
Customer Experience
As Chief of Staff for a 700-person Customer Care department, her work directly supports the strategic operations of a large-scale customer-facing team.

Media Appearances

Tiffany has no verified media appearances

Work History

8-2023
Chief of Staff | CX Customer Care at Gusto
3-2023 - 8-2023
Program Manager at Gusto
1-2022 - 3-2023
CX Strategy at Gusto at Gusto
8-2020 - 12-2021
Senior Manager, Product Management at Bright Horizons
10-2018 - 8-2020
Product Manager and Client Reporting Team Lead at Bright Horizons

Education

Tiffany has no verified education history

More Information

Social Presence :

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Exp : 13 Location : Broomfield, Colorado, United States Job Level : N/A Designation : Chief of Staff | CX Customer Care at Gusto
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Insights For Selling To Tiffany

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Invite them for a lunch or a drink/coffee
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tiffany is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Tiffany

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Tiffany move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Tiffany take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Tiffany

Personality Compatibility


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