Tiffany Cook

Critic
DISC Type : C

Manager, Customer Success at Microsoft

Lafayette, Louisiana, United States

Overview

Tiffany has no verified overview

Personality Overview

Objective Thinker

ROI Driven

Critic

It is very likely that they will negotiate pricing or other important terms.  They like to take decisions independently and do not seek others' support often. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

Tiffany has no verified topics they care about

Media Appearances

Tiffany has no verified media appearances

Work History

8-2023
Manager, Customer Success at Microsoft
9-2020
Dragon Ambient eXperience Outreach Executive DAX) at Nuance Communications
4-2020 - 9-2020
Customer Success Executive at Nuance Communications
10-2018 - 3-2020
EHR Deployment Manager at Willis-Knighton Health System
2-2016 - 3-2020
EHR Implementation Specialist at Willis-Knighton Health System

Education

Master’s Degree from Louisiana Tech University
1997 - 2001
Bachelor’s Degree from Louisiana Tech University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Lafayette, Louisiana, United States Job Level : Middle Designation : Manager, Customer Success at Microsoft
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Insights For Selling To Tiffany

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tiffany is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Tiffany

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Tiffany move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Tiffany take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Tiffany

Personality Compatibility


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