Tijl Moreau

Energizer
DISC Type : I

Customer Service Team Manager at Carglass® Germany

Alfter, North Rhine-Westphalia, Germany

Overview

Tijl has no verified overview

Personality Overview

Imaginative

Enthusiastic

Informal

They are really good at seeing what the long-term impacts of their decisions could be.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Topics They Care About

Tijl has no verified topics they care about

Media Appearances

Tijl has no verified media appearances

Work History

6-2019 - 4-2024
Customer Service Team Manager at Carglass® Germany
5-2015 - 5-2018
AppleCare Partner Relations at Apple
12-2013 - 5-2015
Recruitment Consultant at French German Recruitment Limited
7-2013 - 12-2013
Energy Consultant at Utilitywise
10-2012 - 7-2013
Customer Service Advisor at Sykes

Education

2009 - 2012
Business Studies from FH Aachen
2004 - 2007
Berufsabschluss from Berufskolleg für Wirtschaft und Verwaltung Aachen

More Information

Social Presence :

Prographics :

Exp : 10 Location : Alfter, North Rhine-Westphalia, Germany Job Level : N/A Designation : Customer Service Team Manager at Carglass® Germany
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Insights For Selling To Tijl

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tijl is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Tijl

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Tijl move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Tijl take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Tijl

Personality Compatibility


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