Tim Held

Examiner
DISC Type : sc

Global Chief Information Security Officer at Global Payments Inc.

Cincinnati, Ohio, United States

Overview

Timothy J. Held is the Executive Vice President and Chief Information Security Officer at U.S. Bank, with over 25 years of experience leading global security teams. He holds an Advanced Cybersecurity Certificate from Stanford and is described by colleagues as a knowledgeable, detail-oriented, and strong leader focused on protecting customers.

He is an innovator in the field and co-inventor of a patent for "SOURCE REQUEST MONITORING," a process designed to detect and prevent fraudulent transactions.

Personality Overview

Status Quo Seeker

Late Adopter

Process Oriented

They are thorough and always follow a systematic approach.  They do not like taking risks at all and go for proven options in the end. Being observant comes to them naturally.

Topics They Care About

Consumer Cybersecurity
He is passionate about educating customers and their families on how to stay safe and avoid common threats like phishing and online scams.
Data Security Innovation
He serves on the advisory board for data security company Confidencial and holds a patent for a fraud detection process, showing a focus on creating novel solutions.
Cyber Talent Gap
He has publicly posted about the projected 3.5 million unfilled cybersecurity jobs and the need for education and recruitment to close this gap.

Media Appearances

Q&A: Tips from the bank's top cybersecurity officer to avoid online threats. Featured in U.S. Bank – Company Blog

See Now

Timothy J. Held | EVP, Chief Information Security Officer, U.S. Bank. Featured in Enterprise Security Magazine

See Now

Work History

12-2025
Global Chief Information Security Officer at Global Payments Inc.
1-2019 - 12-2025
EVP, Chief Information Security Officer at U.S. Bank
12-2015 - 12-2018
SVP, Deputy Chief Information Security Officer at U.S. Bank
8-2013 - 12-2015
Vice President, Cyber Defense, Threat Intelligence, Incident Response at U.S. Bank
3-2012 - 8-2013
Vice President, Cyber Defense Engineering & Operations at U.S. Bank

Education

12-2021 - 2-2022
Leadership and Management Program Certificate from Wharton Executive Education
8-2014 - 8-2016
Education details unavailable from Pacific Coast Banking School

More Information

Social Presence :

Prographics :

Exp : 29 Location : Cincinnati, Ohio, United States Job Level : Leadership Designation : Global Chief Information Security Officer at Global Payments Inc.
URL has been copied!

Insights For Selling To Tim

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tim is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Tim

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Tim move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Tim take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Tim

Personality Compatibility


Other Global Payments Inc. Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.