Tim Woodruff

Judge
DISC Type : Dc

Sr. Director of Cloud Engineering / Integrations at Lumen Technologies

Vancouver, Washington, United States

Overview

Tim Woodruff is the Sr. Director of Cloud Engineering at Lumen Technologies, a renowned ServiceNow expert, and author of seven books, including "The ServiceNow Development Handbook. " He founded SN Pro Tips, a popular developer blog, and has built high-output engineering organizations. People who have worked with him describe him as an expert, supportive, personable, and a pleasure to work with.

Personality Overview

Demanding

Quality Focused

Objective Thinker

They respond better to strong and respectful interactions.  More than the product, they care about the effectiveness of the product. They are very proud of what they do.

Topics They Care About

ServiceNow Ecosystem
He is a leading expert, author, architect, and community leader within the ServiceNow space, having founded SN Pro Tips and authored seven books on the topic.
AI for Developers
He actively discusses leveraging AI to assist developers and has built his own custom GPT, #GPTim, to help with ServiceNow-related queries.
Engineering Leadership
At Lumen, he built a 60-person engineering organization from the ground up, focusing on team structure, leadership, and sustained high velocity.

Media Appearances

Tim has no verified media appearances

Work History

9-2024
Sr. Director of Cloud Engineering / Integrations at Lumen Technologies
9-2020 - 9-2024
Sr. Princ. ServiceNow Architect & Developer at Tanium
9-2019 - 4-2020
Sr. ITSM Architect (ServiceNow) at MariaDB Corporation
1-2018 - 4-2018
Sr. Technical Architect - ServiceNow at DXC Technology
5-2017 - 1-2018
Sr. ServiceNow Architect/Developer at Bravium Consulting Inc.

Education

Education details unavailable from None
4-2005 - 4-2008
Education details unavailable from University of the People

More Information

Social Presence :

Prographics :

Exp : N/A Location : Vancouver, Washington, United States Job Level : Senior Designation : Sr. Director of Cloud Engineering / Integrations at Lumen Technologies
URL has been copied!

Insights For Selling To Tim

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Be respectful but crisp

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tim is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Tim

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Tim move?

  • They can take decisions very fast if you manage to convince them.
  • Can Tim take some risk or not?

  • The risks don’t matter much to them.

You And Tim

Personality Compatibility


Other Lumen Technologies Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.