Timothy Couch

Trailblazer
DISC Type : DI

Customer Care Operations Manager at LegalZoom

Florence, South Carolina, United States

Overview

Timothy has no verified overview

Personality Overview

Informal

Achievement-Oriented

Friendly But Fast

A combination of speed and relationship gets the best response from them.  They will bat for you if they come to believe in you. They prefer to ensure that they are in control of the situation.

Topics They Care About

Timothy has no verified topics they care about

Media Appearances

Timothy has no verified media appearances

Work History

1-2022
Customer Care Operations Manager at LegalZoom
8-2020 - 1-2022
Director Of Client Services at STARTEK
9-2018 - 8-2020
Independent Consultant at Independent Consultant
8-2018
Executive Director Of Operations at Sykes Enterprises, Inc.
Senior Director Of Operations at Sykes Enterprises, Inc.

Education

Bachelor of Arts - BA from University of Kentucky

More Information

Social Presence :

Prographics :

Exp : 7 Location : Florence, South Carolina, United States Job Level : Middle Designation : Customer Care Operations Manager at LegalZoom
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Insights For Selling To Timothy

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Build a trustworthy relationship while keeping the product center-stage
  • Address your competition clearly and confidently

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Don’t force involvement of other stakeholders unless it is critical
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Timothy is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Timothy

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Timothy move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Timothy take some risk or not?

  • If necessary, they will be ready to take risks.

You And Timothy

Personality Compatibility


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