Toby Shipley

Enthusiast
DISC Type : i

Vice President of Global Services at Alianza

Denver, Colorado, United States

Overview

Toby Shipley is the Vice President of Global Services at Alianza, bringing deep experience in enterprise networking, call centers, and unified communications. He has a history of P&L ownership for development, operations, and professional services. He holds degrees from National University and San Diego State University.

Outside of his career, Toby was a competitive rower at San Diego State University. He was part of a successful lightweight crew that had a 33-3 record and represented the program at the prestigious Royal Henley Regatta in 1985.

He was part of his universitys record-setting lightweight rowing team which competed internationally.

Personality Overview

Consensus Focused

Optimistic

Amiable & Agreeable

They agree with others often, so exercise caution when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Global Service Delivery
As the current Vice President of Global Services at Alianza and in previous roles, he leads technical teams to deliver complex solutions and speed revenue recognition.
Enterprise Communications
His career includes executive roles managing architecture, engineering, and operations for large-scale communications platforms at companies like TTEC and RingCentral.
Competitive Rowing
He was a member of the San Diego State University lightweight crew team that competed in the Royal Henley Regatta.

Media Appearances

Toby has no verified media appearances

Work History

3-2025
Vice President of Global Services at Alianza
4-2022 - 4-2025
Associate Vice President at RingCentral
11-2019 - 5-2022
Sr Director Professional Services at RingCentral
7-2018 - 11-2019
Director of Consulting Services at Integrated Research
10-2016 - 7-2018
Executive Director Telecommunications at TTEC

Education

1988 - 1989
MS from National University
1981 - 1987
B.S. from San Diego State University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Denver, Colorado, United States Job Level : Senior Designation : Vice President of Global Services at Alianza
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Insights For Selling To Toby

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Toby is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Toby

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Toby move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Toby take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Toby

Personality Compatibility


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