Tom B.
Login to view DISC.Tom is a hands-on Customer Success leader with over 10 years of experience scaling SaaS and AI startups. He has a track record of driving double-digit NRR gains and enabling 10x revenue growth. He holds a BA from Tufts University and certifications in AI for Business and Python.
Based on recommendations from colleagues, Tom is considered a well-grounded, pragmatic, and focused leader who is committed to customer needs. He has mentored other Customer Success professionals through organizations like Recast Success and Catalyst, indicating a passion for developing talent in his field.
Unique fact: Tom has experience as an advisor for a company that was later acquired, highlighting his ability to guide startups toward successful outcomes.
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DISC behavioral profile
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