Tom B.

Observer
DISC Type : ic

Director Supply Chain Operations (Area) at Sutter Health

San Francisco Bay Area, United States

Overview

Tom is a supply chain leader with extensive experience directing operations for major California healthcare networks, including Sutter Health, Stanford Health Care, and Kaiser Permanente. He specializes in end-to-end logistics, vendor management, and process standardization for large-scale hospital and ambulatory systems. He holds a Master of Public Administration from Notre Dame de Namur University.

His thesis on process improvement for reducing non-stock medical supplies was implemented and saved his former organization $100, 000.

Personality Overview

Example Seeker

Curious

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally strong communicators and are not easy to convince.

Topics They Care About

Healthcare Logistics
He has spent his career managing complex supply chain operations for prominent healthcare providers like Sutter Health, Stanford Health Care, and Kaiser Permanente.
Operational Efficiency
He co-led a system-wide ERP upgrade at Sutter Health and wrote a thesis on process improvement that resulted in significant inventory cost reductions at a prior role.
Team Development
He designed a staffing structure to develop frontline workers into management and actively posts about growing his team.

Media Appearances

Tom has no verified media appearances

Work History

1-2024
Director Supply Chain Operations (Area) at Sutter Health
1-2020 - 1-2024
Director Supply Chain Operations at Sutter Health
1-2018 - 1-2020
Director of Supply Chain, Ambulatory at Sutter Health - Palo Alto Medical Foundation
2-2015 - 1-2018
Supply Chain Logistics Manager at Stanford Health Care
1-2013 - 2-2015
Supply Chain Director at Kaiser Permanente

Education

Master of Public Administration (MPA) from Notre Dame de Namur University

More Information

Social Presence :

Prographics :

Exp : 20 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Director Supply Chain Operations (Area) at Sutter Health
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Build rapport, it will come handy to handle hard questions later
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Tom

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They like to analyze well and then make their decisions.
  • Can Tom take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Tom

Personality Compatibility


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