Tom Broccoli

Energizer
DISC Type : I

Operations Manager at Refresco

Wilmington, Delaware, United States

Overview

Tom is a manufacturing operations leader specializing in high-volume, safety-critical plants for the food, beverage, and chemical industries. A graduate of the United States Merchant Marine Academy, he is known for driving efficiency, safety, and quality compliance while developing high-performing, multi-shift teams.

He is a hands-on leader focused on stabilizing plant performance and delivering measurable gains in yield and throughput by leveraging Lean manufacturing and continuous improvement principles.

Unique fact: He is a graduate of the United States Merchant Marine Academy, bringing a distinct background to plant operations leadership.

Personality Overview

Informal

Full Of Energy

Imaginative

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are friendly, approachable and love to make new connections.

Topics They Care About

Operational Excellence
His career focuses on improving plant efficiency, uptime, and throughput by implementing Lean manufacturing and continuous improvement methodologies.
Safety & Compliance
Has deep experience managing operations within strict safety and quality frameworks, including SQF, GMP, OSHA, and ISO.
Workforce Development
Focuses on building accountable, high-performing teams and has a proven ability to improve workforce flexibility across multi-shift operations.

Media Appearances

Tom has no verified media appearances

Work History

8-2022
Operations Manager at Refresco
6-2008 - 6-2022
Director Of Operations/Production Manager at Air Liquide
2-1997 - 6-2008
Plant Manager at Pandrol USA

Education

Bachelor's degree from United States Merchant Marine Academy

More Information

Social Presence :

Prographics :

Exp : 28 Location : Wilmington, Delaware, United States Job Level : Middle Designation : Operations Manager at Refresco
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be too formal, focus on building comfort and trust
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Tom

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Tom take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Tom

Personality Compatibility


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