Tom Burnett

Galvanizer
DISC Type : Id

IT Service Desk Manager at Alera Group, Inc.

Dayton, Ohio, United States

Overview

Tom has no verified overview

Personality Overview

Trusting

Persuader

People-Oriented

They are more likely to be open to unproven but exciting technologies.  They do not mind taking risks and can make hard decisions, if necessary. They will fight for you if they come to believe in you.

Topics They Care About

Tom has no verified topics they care about

Media Appearances

Tom has no verified media appearances

Work History

1-2026
IT Service Desk Manager at Alera Group, Inc.
8-2016 - 10-2025
IT Service Desk Manager at Serco - a world of experience
8-2015 - 8-2016
Incident Manager/ Senior Technology Analyst at Vantiv
8-2005 - 4-2015
Director Customer Service at eLynx, LTD
10-2001 - 8-2005
Operations Manager at Xerox Global Services

Education

1990 - 1996
Data Systems Certification from US NAVY
1986 - 1987
Bachelors of Arts from ITT Technical Institute-Fort Wayne

More Information

Social Presence :

Prographics :

Exp : 23 Location : Dayton, Ohio, United States Job Level : Middle Designation : IT Service Desk Manager at Alera Group, Inc.
URL has been copied!

Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Find ways to push them a little if they don’t start giving a clear yes or no in due course
  • Talk about other customers and how they have derived value from your product

DONT's

  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Don’t be excessively objective, focus on building a story first
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Tom

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Tom take some risk or not?

  • They can take risks if necessary.

You And Tom

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.