Tom Delmonte

Judge
DISC Type : Dc

Senior Software QA Manager at Repay Inc

Colorado Springs, Colorado, United States

Overview

Tom is a Senior Software QA Manager at Repay, specializing in DevOps, data analysis, and transitioning QA teams to Agile frameworks. Described by colleagues as passionate, energetic, and experienced, he holds an ITIL Foundations certification and a unique educational background in Architecture from Universidade Presbiteriana Mackenzie.

Beyond his professional role, Tom is committed to continuous learning, recently attending the Automation Guild 2024 to sharpen his skills. He shows a keen interest in how technology can improve lives, particularly assistive devices that help people with disabilities interact with computers.

Unique fact: Tom has authored a publication on the value that a "Testing Center of Excellence" can bring to large IT enterprises.

Personality Overview

Generally Skeptic

Features Driven

Demanding

They like to move fast and expect the same from others.  They prefer to be the ones controlling the conversation or defining the terms. They respond well to strong and respectful communication.

Topics They Care About

Software Quality Strategy
His career focuses on QA management, DevOps implementation, and Agile transitions. He has also published work on the concept of a "Testing Center of Excellence. "
Test Automation
He recently earned a certificate of attendance for the Automation Guild 2024, showing a dedication to mastering the latest skills in automation testing.
Agile Transformation
He has successfully transitioned three different software QA teams from Waterfall to Agile methodologies, highlighting his expertise in organizational process improvement.

Media Appearances

Tom has no verified media appearances

Work History

3-2025
Senior Software QA Manager at Repay Inc
9-2022 - 3-2025
Quality Assurance Manager at Repay Inc
6-2021 - 2-2023
Quality Assurance Manager at Insurance Technologies
6-2016 - 5-2021
Lead Software Engineer at L3Harris Technologies
12-2015 - 3-2016
Software QA Manager at EMS

Education

2005 - 2009
Project Management from Colorado Technical University
1974 - 1976
Bachelor of Architecture (B.Arch.) from Universidade Presbiteriana Mackenzie

More Information

Social Presence :

Prographics :

Exp : 10 Location : Colorado Springs, Colorado, United States Job Level : Middle Designation : Senior Software QA Manager at Repay Inc
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Avoid being too verbose
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Tom

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Tom take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Tom

Personality Compatibility


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