Tom O'Donnell

Pioneer
DISC Type : dis

Vice President Services Portfolio Management at ITAB Group

Hitchin, England, United Kingdom

Overview

Tom ODonnell is the Vice President of Services Portfolio Management at ITAB Group, leveraging extensive experience in the BPO and B2B sectors to drive sales and profit growth. He has a sustained record of success leading national and international businesses. Colleagues describe him as a loyal, supportive, and inspirational leader who excels in client-facing situations.

His professional interests extend to understanding the strategies of major consumer-facing companies like IKEA and Mars. This focus on well-known brands suggests a keen interest in effective client growth and retail experience, aligning with his current role in providing solutions for the retail sector.

As a Managing Director, he was responsible for £18 million in annual sales across seven international offices.

Personality Overview

Friendly But Fast

Dynamic But Sincere

Decisive But Friendly

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Retail Services
As VP of Services Portfolio Management at retail solutions provider ITAB, he is focused on leading and developing the company's service offerings for retailers.
B2B Growth
His career is defined by generating accelerated sales and profit growth in B2B markets and the Business Process Outsourcing (BPO) sector.
Client Relationships
He has demonstrated expertise in creating and implementing client growth strategies and is noted for his ability to build robust relationships to achieve business goals.

Media Appearances

Tom has no verified media appearances

Work History

6-2021
Vice President Services Portfolio Management at ITAB Group
9-2020 - 6-2021
Sales Strategy and Business Development Consultant at Solveway Apprenticeships
3-2019 - 8-2020
Operations Director at Pureprint Group
11-2018 - 3-2019
Director at Paragon Customer Communications
1-2017 - 1-2019
Managing Partner at Paperhat Communications Ltd + Nirvana CPH

Education

1979 - 1984
Education details unavailable from Ashmole

More Information

Social Presence :

Prographics :

Exp : 27 Location : Hitchin, England, United Kingdom Job Level : Senior Designation : Vice President Services Portfolio Management at ITAB Group
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Tom

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They are generally fast movers and can take quick decisions
  • Can Tom take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Tom

Personality Compatibility


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