Tom Walmsley
Login to view DISC.Tom is a customer experience (CX) expert with over 15 years of experience in contact centre operations, cloud technology, and AI. He focuses on turning CX into a measurable commercial advantage and delivering project ROI. Colleagues and clients describe him as an astute, articulated, and consummate professional who attended Collingwood College.
He has delivered significant projects, including a global cloud contact centre transformation across five regions and a first-in-class AI Quality Management solution.
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