Tracey Witchko

Energizer
DISC Type : I

Senior Vice President of Property Operations at Live! Casino & Hotel Philadelphia

Philadelphia, Pennsylvania, United States

Overview

Tracey Witchko is a seasoned gaming industry executive with over 30 years of experience, currently serving as the Senior Vice President of Property Operations at Live! Casino & Hotel Philadelphia. Her extensive background includes leadership roles at Caesars Entertainment and JACK Entertainment, and she holds a BA from Millersville University of Pennsylvania.

Tracey entered the casino industry unconventionally after her father, a headhunter, arranged a series of interviews to help her build confidence. One of those interviews was with Sands, which led to a job offer she accepted, thinking she would only try it for a year.

She enjoys being active on the casino floor, interacting with guests and executives rather than being behind a desk all day.

Personality Overview

Informal

Relationship Oriented

Believer

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are people oriented, friendly and like creating new connections. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Casino Operations
Her entire 30-year career, including roles as SVP and VP of Property Operations at major casinos, centers on operational excellence in the gaming industry.
Hospitality Management
Her responsibilities directly include overseeing hotel operations, housekeeping, facilities, and other core functions of guest service and property management.
Guest & Team Interaction
She has stated a preference for being out on the floor, talking with both guests and executives, highlighting the importance of direct engagement.

Media Appearances

Tracey has no verified media appearances

Work History

7-2021
Senior Vice President of Property Operations at Live! Casino & Hotel Philadelphia
9-2020
Vice President of Property Operations at Live! Casino & Hotel
5-2017 - 12-2019
VP & Assistant General Manager at Caesars Entertainment Corporation
5-2016 - 4-2017
Director of Business Process Improvement at Caesars Entertainment Corporation
1-2016 - 4-2016
Vice President of Operations at JACK Entertainment

Education

1990 - 1994
BA from Millersville University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 13 Location : Philadelphia, Pennsylvania, United States Job Level : Leadership Designation : Senior Vice President of Property Operations at Live! Casino & Hotel Philadelphia
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Insights For Selling To Tracey

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Be friendly and entertaining in your conversation
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be excessively objective, be a storyteller
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tracey is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Tracey

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Tracey move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Tracey take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Tracey

Personality Compatibility


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