Tracie Alfano PMP , CSM
Login to view DISC.With 20 years in IT, Tracie is a Lead Project Manager at NICE. She has deep expertise in customer service, program management, risk assessment, and strategic planning, combining a mature business presence with creativity and enthusiasm to support client success.
Tracie demonstrates immense passion and gratitude for her work, frequently sharing her positive experiences and appreciation for her companys supportive culture. Her enthusiasm suggests she thrives in an environment that values recognition and employee well-being.
In 2024, Tracie earned two distinct certifications in AI Agents, showcasing her proactive approach to mastering emerging technologies in customer experience.
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