Tracy Grover

Enthusiast
DISC Type : i

Patient Service Representative at Baystate Medical Practices

United States

Overview

Tracy has no verified overview

Personality Overview

Consensus Focused

Story Driven

Amiable & Agreeable

They are more about building relationships than just cutting deals.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Tracy has no verified topics they care about

Media Appearances

Tracy has no verified media appearances

Work History

2-2024
Patient Service Representative at Baystate Medical Practices
7-2022 - 2-2024
Medical Assistant - Patient Triage (remote) at Pioneer Valley Urology, Springfield, MA
5-2018 - 10-2022
Cardiac Monitor Technician / Operations Associate - ICU / Telemetry (third shift) at Baystate Noble Hospital, Westfield, MA
9-2006 - 1-2020
Assistant Teacher / Substitute Teacher / Library Volunteer / Volunteer Reading Assistant at Agawam Public Schools, Agawam, MA
9-2000
Fundraiser at Majestic Theater, West Springfield, MA

Education

1-1996 - 3-1997
Diploma from Porter and Chester Institute
9-1993 - 12-1993
Certification from Springfield Technical Community College

More Information

Social Presence :

Prographics :

Exp : 31 Location : United States Job Level : Junior Designation : Patient Service Representative at Baystate Medical Practices
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Insights For Selling To Tracy

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tracy is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Tracy

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Tracy move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Tracy take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Tracy

Personality Compatibility


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