Troy Hegglin

Observer
DISC Type : ic

Director of Education at On Target Laboratories

Chapel Hill, North Carolina, United States

Overview

Troy is a leader in medical sales and education, currently serving as the Director of Education at On Target Laboratories. With extensive experience at companies like Intuitive and PROCEPT BioRobotics, he specializes in creating training programs for surgeons and commercial teams in the medical device industry, particularly in robotic surgery. He is a graduate of La Salle University.

He appears passionate about mentorship and identifying talent in unconventional places. His recruitment posts often highlight the value of bringing former educators, coaches, and strong communicators into the highly technical field of medical device training, showing a focus on developing people and building dynamic teams.

Unique fact: He actively recruits professionals from non-traditional backgrounds like teaching and coaching for technical medical training roles.

Personality Overview

Example Seeker

Curious

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Medical Device Education
His entire career is focused on designing and executing professional and commercial training programs for surgical and medical capital equipment.
Robotic Surgery
Has significant experience from his time at Intuitive and PROCEPT BioRobotics, and posts about career opportunities in this specific field.
Talent Development
Emphasizes recruiting people with strong communication skills from diverse backgrounds, such as teaching and coaching, for technical training roles.

Media Appearances

Troy has no verified media appearances

Work History

3-2025
Director of Education at On Target Laboratories
10-2022
Sr. Global Trainer at PROCEPT BioRobotics
7-2010 - 6-2022
Senior Manager Customer Training at Intuitive
10-2018 - 3-2022
Customer Training Manager at Intuitive
4-2017 - 9-2018
Manager, Academic Programs at Intuitive

Education

Education details unavailable from La Salle University
Education details unavailable from Trinity High School

More Information

Social Presence :

Prographics :

Exp : 19 Location : Chapel Hill, North Carolina, United States Job Level : Mid-senior Designation : Director of Education at On Target Laboratories
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Insights For Selling To Troy

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Share testimonials from known people and give multiple examples of product value
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Troy is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Troy

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Troy move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Troy take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Troy

Personality Compatibility


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