Troy Heytens

Examiner
DISC Type : cs

Director, Hyperscale Strategy Execution at Entergy

Metairie, Louisiana, United States

Overview

Troy has no verified overview

Personality Overview

Late Adopter

Process Oriented

Unexpressive

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Troy has no verified topics they care about

Media Appearances

Troy has no verified media appearances

Work History

4-2025
Director, Hyperscale Strategy Execution at Entergy
4-2021 - 4-2025
Director, Commercial Operations at Entergy
3-2016 - 4-2021
Director of Corporate Planning at Entergy
7-2014 - 3-2016
Director, Project Management (Transmission) at Entergy
11-2013 - 7-2014
Senior Manager, Site Projects & Maintenance Services at Entergy

Education

2004 - 2007
MBA from University of Maryland - Robert H. Smith School of Business
2002 - 2003
MS from Naval Postgraduate School

More Information

Social Presence :

Prographics :

Exp : 25 Location : Metairie, Louisiana, United States Job Level : Mid-senior Designation : Director, Hyperscale Strategy Execution at Entergy
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Insights For Selling To Troy

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Troy is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Troy

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Troy move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Troy take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Troy

Personality Compatibility


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