Tyler Jacobs in

Tyler Jacobs

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Director of Guest Engagement and Analytics at Morey's Piers & Resorts
📍 Greater Philadelphia, United States

Tyler Jacobs is a leader in the amusement industry, specializing in guest experience, analytics, and marketing. As Director of Guest Engagement and Analytics at Moreys Piers & Resorts, he leverages data to drive revenue, loyalty, and customer satisfaction. He is a graduate of Rollins College.

He is focused on leveraging emerging technologies like AI and automation to enhance guest journeys and future-proof his teams. He has a history of managing large, cross-functional teams to deliver exceptional visitor experiences.

Unique fact: Tyler has spent his entire career at Moreys Piers & Resorts, rising from a Marketing Intern to a Director.

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Experience
12 Years
Current Role
Director of Guest Engagement and Analytics
Job Level
Mid-senior
Location
Greater Philadelphia, United States
Personality Overview

How Tyler shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Tyler cares about

Guest Journey Analytics
He focuses on using data manipulation and analysis to draw insights, inform decision-making, and improve the end-to-end guest journey at scale.
AI in Attractions
He is actively discussing and exploring the role of AI, ChatGPT, and automation in the attractions industry to future-proof operational teams and enhance experiences.
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Career

Work history

10-2020
Director of Guest Engagement and Analytics
Morey's Piers & Resorts
3-2015
Retail and Merchandising Manager
Morey's Piers & Resorts
3-2015
Parking Operations Manager
Morey's Piers & Resorts
10-2014 - 2-2015
Ticket Sales Manager
Vail Resorts
10-2013
Admissions Manager
Morey's Piers & Resorts
In the press

Media appearances

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Education
2009 - 2013
Bachelor's degree
Rollins College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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