Tyler Jacobs

Energizer
DISC Type : I

Director of Guest Engagement and Analytics at Morey's Piers & Resorts

Greater Philadelphia, United States

Overview

Tyler Jacobs is a leader in the amusement industry, specializing in guest experience, analytics, and marketing. As Director of Guest Engagement and Analytics at Moreys Piers & Resorts, he leverages data to drive revenue, loyalty, and customer satisfaction. He is a graduate of Rollins College.

He is focused on leveraging emerging technologies like AI and automation to enhance guest journeys and future-proof his teams. He has a history of managing large, cross-functional teams to deliver exceptional visitor experiences.

Unique fact: Tyler has spent his entire career at Moreys Piers & Resorts, rising from a Marketing Intern to a Director.

Personality Overview

Big Picture Person

Informal

Imaginative

They are always positive and upbeat, so take their promises with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Topics They Care About

Guest Journey Analytics
He focuses on using data manipulation and analysis to draw insights, inform decision-making, and improve the end-to-end guest journey at scale.
AI in Attractions
He is actively discussing and exploring the role of AI, ChatGPT, and automation in the attractions industry to future-proof operational teams and enhance experiences.
Team Leadership
He leads large, cross-functional teams of up to 100 associates, focusing on delivering exceptional service and driving business growth.

Media Appearances

Tyler has no verified media appearances

Work History

10-2020
Director of Guest Engagement and Analytics at Morey's Piers & Resorts
3-2015
Retail and Merchandising Manager at Morey's Piers & Resorts
3-2015
Parking Operations Manager at Morey's Piers & Resorts
10-2014 - 2-2015
Ticket Sales Manager at Vail Resorts
10-2013
Admissions Manager at Morey's Piers & Resorts

Education

2009 - 2013
Bachelor's degree from Rollins College

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Philadelphia, United States Job Level : Mid-senior Designation : Director of Guest Engagement and Analytics at Morey's Piers & Resorts
URL has been copied!

Insights For Selling To Tyler

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tyler is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Tyler

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Tyler move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Tyler take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Tyler

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.