Tyson Knight in

Tyson Knight

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Chief Customer Officer at Zip
📍 New York, New York, United States

Tyson Knight is the Chief Customer Officer at Zip, with over a decade of experience scaling tech companies like Medallia through its IPO. His expertise lies in building customer-facing teams, drawing from a background in investment banking and private equity and an MBA from Stanford.

Outside of his corporate roles, Tyson has demonstrated a commitment to social causes, having co-chaired the "Challenge 4 Charity" organization during his MBA. He also took part in the Environmentally Sustainable Business & Entrepreneurship Club at Stanford, indicating an interest in responsible business practices.

Unique fact: During his time at Stanford, Tyson was part of the "Taco Bell Appreciation Group. "

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Experience
17 Years
Current Role
Chief Customer Officer
Job Level
Leadership
Location
New York, New York, United States
Personality Overview

How Tyson shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tyson cares about

AI in Procurement
He has authored articles on how AI is transforming procurement by automating intake, streamlining approvals, and enhancing spend visibility for finance and procurement leaders.
Scaling Tech Companies
He has extensive experience in hyper-growth environments, having scaled Medallia's largest post-sales team from $0 to $150M ACV and helped lead the company through its IPO.
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Career

Work history

11-2023
Chief Customer Officer
Zip
5-2022 - 11-2023
Vice President
Zip
8-2020 - 2-2022
Global Vice President & GM
Medallia
4-2018 - 8-2020
GM & Vice President, East Coast
Medallia
10-2017 - 4-2018
Senior Director
Medallia
In the press

Media appearances

Zip Expands Executive Team With SaaS Leader Tyson Knight as Vice President of Services. Featured in Business Wire
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Education
2009 - 2011
MBA
Stanford University Graduate School of Business
1999 - 2003
BA
Princeton University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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