Łukasz Czapla

Sharpshooter
DISC Type : DC

Account Team Manager at uPacjenta.pl

Cracow, Małopolskie, Poland

Overview

Łukasz is a strategic commercial leader with over 10 years of experience in B2B sales, operations, and product growth, currently serving as an Account Team Manager at uPacjenta. pl. He specializes in scaling tech companies and has a background in Metallurgy from AGH University of Krakow.

He is a contributor to Ścieżki, a co-learning community for managers that focuses on sharing experiences honestly and authentically. Łukasz is passionate about leadership as a skill, taking a particular interest in neuroleadership and how leaders can manage their own nervous systems under pressure.

He believes corporate wellbeing should go far beyond "fruit Tuesdays, " advocating for fundamental health checks like morphology and vitamin D tests for employees.

Personality Overview

Rigorous & Demanding

Fast But Analytical

Precise But Practical

They are very proud of what they do.  They like to act fast and expect others to do the same. They respond well to strong and respectful communication.

Topics They Care About

Employee Health
Passionate about implementing meaningful wellbeing strategies, like preventative health checks, that go beyond typical corporate perks. He helps companies organize 'Health Actions' for their teams.
B2B Growth Strategy
Focuses on consultative selling and building scalable sales processes, with a track record of increasing revenues by over 30% year-over-year in previous roles.
Authentic Leadership
Contributes to a community for managers focused on authentic sharing. He sees leadership as a concrete skill and is interested in topics like neuroleadership.

Media Appearances

Łukasz has no verified media appearances

Work History

3-2026
Account Team Manager at uPacjenta.pl
1-2025 - 3-2026
Contributor at Ścieżki
10-2023 - 3-2026
Chief Operating Officer at Heron Holding
1-2018 - 10-2023
Dyrektor handlowy at Heron Holding
1-2017 - 1-2018
Sales Manager at Heron Holding

Education

2021 - 2024
Licencjat (Lic.) from Wyższa Szkoła Europejska im. Ks. Józefa Tischnera
2013 - 2017
Metalurgia from AGH University of Krakow

More Information

Social Presence :

Prographics :

Exp : 14 Location : Cracow, Małopolskie, Poland Job Level : Middle Designation : Account Team Manager at uPacjenta.pl
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Insights For Selling To Łukasz

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Speak about competitive differentiation that your product offers
  • Hold your ground without indulging in one-upmanship

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Łukasz is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Łukasz

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Łukasz move?

  • They can take decisions very fast if you manage to convince them.
  • Can Łukasz take some risk or not?

  • The risks don’t matter much to them.

You And Łukasz

Personality Compatibility


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