Uma Balasubramanian

Researcher
DISC Type : Cs

Director-HR & Client Services at Jean Martin

United States

Overview

Uma is the Senior Director of Global HR & Client Services at Jean Martin, bringing over 20 years of experience to her role. Holding an MBA, she provides strategic solutions for talent and business challenges. Colleagues consistently describe her as a supportive, knowledgeable, people-focused, and inspiring leader.

Her dual-focused role uniquely combines high-level global HR strategy with direct client services, showcasing her versatility in managing both internal talent and external partnerships.

Personality Overview

Self-Disciplined

Soft Communicator

Perfectionist

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Global Talent Strategy
With over 20 years of experience, she manages a global talent pool and provides strategic solutions for complex HR and business challenges at Jean Martin.
Client Relationships
Her senior role explicitly includes "Client Services, " and she is noted for being adept at forming strong partnerships and relationships with clients at all levels.
Technical Recruiting
Recent hiring activity shows a strong focus on filling specialized roles such as Salesforce Developers, Patch Management Engineers, and Service Desk Engineers.

Media Appearances

Uma has no verified media appearances

Work History

7-2018 - 10-2024
Director-HR & Client Services at Jean Martin
7-2007
Senior Director – Global HR & Client Services at Jean Martin
7-2006 - 10-2024
Senior HR Manager-Global Services at Jean Martin

Education

2012 - 2013
Master of Business Administration (M.B.A.) from MBA

More Information

Social Presence :

Prographics :

Exp : 18 Location : United States Job Level : Senior Designation : Director-HR & Client Services at Jean Martin
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Insights For Selling To Uma

During A Call Or A Meeting

DO's

  • When following up with them, expect slowness; use questions to engage them, preferably over email.
  • Actively address their concerns around change, risk, and acceptance by users
  • Use a presentation with information before getting into a live product walkthrough

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Uma is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Uma

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Uma move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Uma take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Uma

Personality Compatibility


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