Urman Jolly in

Urman Jolly

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Executive Consultant at Maventyz
📍 Philippines

Urman is a dynamic and process-oriented Workforce Management (WFM) leader with over 18 years of experience. He has a proven track record of heading global WFM operations for companies like Sitel, managing services for up to 25, 000 employees across the Philippines, Americas, and EMEA.

His core specialization is setting up Global WFM frameworks from the ground up, including knowledge transfer, project management, and process reengineering.

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Experience
21 Years
Current Role
Executive Consultant
Job Level
Senior
Location
Philippines
Personality Overview

How Urman shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Urman cares about

Global WFM Operations
His career centers on establishing and leading Global Workforce Management operations for major BPOs across APAC, the Americas, and EMEA.
Process Reengineering
As a consultant, he makes workforce planning more predictable and effective by implementing global best practices and process reengineering.
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Career

Work history

2-2020
Executive Consultant
Maventyz
7-2011 - 11-2021
Vice President -WorkForce Management
Sitel
4-2010 - 5-2011
Sr.Manager WFM
TELUS International Philippines
10-2008 - 3-2010
Head - WFM & MIS
Intelenet Global Pvt. Ltd
8-2007 - 10-2008
Manager WFM
Customer Pvt. Ltd
In the press

Media appearances

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Education

Urman has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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