Urman is a dynamic and process-oriented Workforce Management (WFM) leader with over 18 years of experience. He has a proven track record of heading global WFM operations for companies like Sitel, managing services for up to 25, 000 employees across the Philippines, Americas, and EMEA.
His core specialization is setting up Global WFM frameworks from the ground up, including knowledge transfer, project management, and process reengineering.
Read the full overview →They are really good at seeing what the long-term impacts of their decisions could be. Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.
Urman has no verified education history
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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