Valerie McKenzie in

Valerie McKenzie

Enthusiast · DISC type i
Director, Service Delivery at First American Business Solutions Inc
📍 Land O' Lakes, Florida, United States

Valerie McKenzie is a Director of Service Delivery with three decades of experience in the telecommunication and IT sectors. Her expertise spans project management, sales engineering, and channel management, supported by a CCNA Security certification and education in Computer Science.

She holds a patent for a "System for Integrating Telephone Data with Data Processing Systems. "

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Experience
20 Years
Current Role
Director, Service Delivery
Job Level
Mid-senior
Location
Land O' Lakes, Florida, United States
Personality Overview

How Valerie shows up

Optimistic
Story Driven
Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Priorities

Topics Valerie cares about

Service Delivery
As a director, she works on the company's vision, manages stakeholder relationships, and leads projects to ensure overall customer satisfaction for various clients.
Channel Management
Previously formulated and implemented a new business strategy for channel partners and resellers that contributed to a 32% increase in sales.
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Career

Work history

3-2016
Director, Service Delivery
First American Business Solutions Inc
10-2012 - 3-2016
IT/Telecommunications Analyst
Tech Service Today LLC
3-2011 - 8-2012
Channel Partner Director/Sales Engineer
MicroAutomation, Inc
1-2007 - 2-2011
IT/Telecommunication Project Management
McKenzie Technologies
9-2004 - 11-2006
Sr. Sales Engineer
Aspect Software
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Computer Science
Cuyahoga Community College
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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