Valerie McKenzie in

Valerie McKenzie

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Director, Service Delivery at First American Business Solutions Inc
📍 Land O' Lakes, Florida, United States

Valerie McKenzie is a Director of Service Delivery with three decades of experience in the telecommunication and IT sectors. Her expertise spans project management, sales engineering, and channel management, supported by a CCNA Security certification and education in Computer Science.

She holds a patent for a "System for Integrating Telephone Data with Data Processing Systems. "

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Experience
20 Years
Current Role
Director, Service Delivery
Job Level
Mid-senior
Location
Land O' Lakes, Florida, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Valerie cares about

Service Delivery
As a director, she works on the company's vision, manages stakeholder relationships, and leads projects to ensure overall customer satisfaction for various clients.
Channel Management
Previously formulated and implemented a new business strategy for channel partners and resellers that contributed to a 32% increase in sales.
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Career

Work history

3-2016
Director, Service Delivery
First American Business Solutions Inc
10-2012 - 3-2016
IT/Telecommunications Analyst
Tech Service Today LLC
3-2011 - 8-2012
Channel Partner Director/Sales Engineer
MicroAutomation, Inc
1-2007 - 2-2011
IT/Telecommunication Project Management
McKenzie Technologies
9-2004 - 11-2006
Sr. Sales Engineer
Aspect Software
In the press

Media appearances

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Education
Computer Science
Cuyahoga Community College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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