Vanessa Palenzuela

Evaluator
DISC Type : cds

Gerente de Upselling at Verisure

São Paulo, São Paulo, Brazil

Overview

Vanessa Palenzuela é uma gerente de vendas com mais de 20 anos de experiência, atualmente liderando equipes de upselling na Verisure. Com um MBA em Gestão de Projetos, ela é especialista em otimizar processos e desenvolver estratégias comerciais para aumentar a receita e a fidelização de clientes em grandes corporações.

Fora do ambiente de trabalho, Vanessa demonstra interesse pela The Walt Disney Company, sugerindo uma apreciação por marcas que se destacam na experiência do cliente e no entretenimento.

Fato único: Sob sua liderança, a operação de Upselling da Verisure bateu recordes históricos de vendas e reativação de clientes.

Personality Overview

Quality Focused

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Estratégias de Upselling
Lidera operações de Inbound e Outbound, tendo recentemente quebrado recordes históricos de vendas através de campanhas estruturadas e propostas de valor otimizadas.
Eficiência Operacional
Possui vasta experiência na otimização de processos, automação de tarefas e gestão de KPIs para melhorar a eficiência e reduzir custos em equipes de grande porte.
Liderança de Equipes
Focada em liderar com propósito para motivar equipes multidisciplinares, promovendo alta performance e engajamento para o alcance de metas comerciais.

Media Appearances

Vanessa has no verified media appearances

Work History

5-2021
Gerente de Upselling at Verisure
9-2013 - 5-2021
Gerente Executiva de Operações at Grupo Intervalor
5-2012 - 4-2013
Gestora de Recuperação de Clientes at Atento
4-2010 - 5-2012
Gestão de Cobrança Externa at CredSystem
3-2009 - 4-2010
Analista de Contas a Receber at Gafisa

Education

2015 - 2016
MBA GESTÃO DE PROJETOS from Universidade Anhembi Morumbi
2003 - 2006
Bacharel em Administração de Empresas from Faculdade integrada da zona Oeste

More Information

Social Presence :

Prographics :

Exp : 16 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Gerente de Upselling at Verisure
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Insights For Selling To Vanessa

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Don’t focus on relationship, focus purely on the merit of your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vanessa is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Vanessa

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Vanessa move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Vanessa take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Vanessa

Personality Compatibility


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