Veronica Howes

Enthusiast
DISC Type : i

VP, Customer Success at Thinkific

North Vancouver, British Columbia, Canada

Overview

Veronica has no verified overview

Personality Overview

Amiable & Agreeable

Consensus Focused

Optimistic

They agree with others often, so exercise caution when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Veronica has no verified topics they care about

Media Appearances

Veronica has no verified media appearances

Work History

11-2021
VP, Customer Success at Thinkific
2-2021 - 11-2021
Senior Director, Customer Success at Thinkific
12-2019 - 11-2021
Director of Customer Success at Thinkific
9-2015 - 8-2016
Customer Success Manager at Change Heroes
7-2014 - 7-2015
Associate Project Manager at Mobify

Education

2006 - 2011
Bachelor of Commerce (BCom) from The University of British Columbia

More Information

Social Presence :

Prographics :

Exp : 10 Location : North Vancouver, British Columbia, Canada Job Level : Senior Designation : VP, Customer Success at Thinkific
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Insights For Selling To Veronica

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Veronica is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Veronica

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Veronica move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Veronica take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Veronica

Personality Compatibility


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