Victor Gustavo Nazaré Ledo

Inquirer
DISC Type : cd

Analista de Serviços de TI SR at Grupo Tigre

Manaus, Amazonas, Brazil

Overview

Victor Ledo is a Senior IT Services Analyst at Grupo Tigre with a strong background in IT support, team leadership, and infrastructure management. He holds an MBA in Project Management from Estácio and has hands-on experience with SAP, Zabbix, and ServiceNow, previously working with major clients like Yamaha.

Victor is a dedicated professional focused on continuous growth, as shown by his recent completion of both an MBA and a technology degree. He values building strong professional partnerships and is motivated by overcoming new and complex challenges in his field, demonstrating significant commitment to his career development.

After a challenging two-month project, he successfully completed an international assignment at Tigres U.S. facility in Janesville, Wisconsin.

Personality Overview

Hard To Convince

Demanding

Upfront

They don’t always try to control the conversation but neither do they like yielding it fully.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact.

Topics They Care About

IT Service Management
Manages legacy and satellite systems, develops service and budget indicators, and acts as a key liaison between business areas and technical providers to ensure precise delivery.
Project Management
Recently completed his MBA in Project Management and successfully led a challenging, high-stakes international project for over two months at Tigre USA.
Career Progression
Celebrated a major career milestone after nearly five years as a contractor by becoming a permanent, internalized employee at Grupo Tigre, highlighting his professional growth.

Media Appearances

Victor has no verified media appearances

Work History

1-2026
Analista de Serviços de TI SR at Grupo Tigre
5-2024 - 12-2025
Especialista de Serviços de TI at Mouts TI
10-2023 - 4-2024
Líder de suporte técnico at Meta
9-2022 - 10-2023
Líder de equipe de suporte at K2 Partnering Solutions
10-2021 - 9-2022
Analista de Suporte Bilíngue at K2 Partnering Solutions

Education

6-2024 - 6-2025
Master of Business Administration - MBA from Estácio
2-2022 - 6-2024
Curso Superior de Tecnologia (CST) from Estácio

More Information

Social Presence :

Prographics :

Exp : 6 Location : Manaus, Amazonas, Brazil Job Level : N/A Designation : Analista de Serviços de TI SR at Grupo Tigre
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Insights For Selling To Victor Gustavo

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Refer to testimonials from others in similar positions
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Victor Gustavo is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Victor Gustavo

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Victor Gustavo move?

  • Their decision making speed is somewhere in the middle.
  • Can Victor Gustavo take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Victor Gustavo

Personality Compatibility


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