Victor M. in

Victor M.

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Gerente de Operações II (Integrações | B2B) at isaac
📍 Belo Horizonte, Minas Gerais, Brazil

Victor is an Operations Manager at isaac, specializing in B2B integrations and financial operations. His career is centered on customer experience and success within the technology sector, supported by an MBA and a Bachelors degree in Administration from PUC Minas.

He demonstrates a passion for empowering others, having shared his customer experience expertise with small businesses through a local government initiative. Victor also follows the progress of prominent Brazilian companies like Inter, where he previously worked.

He was invited to speak at a civic event in Nova Lima to help educate local entrepreneurs on customer experience.

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Experience
5 Years
Current Role
Gerente de Operações II (Integrações | B2B)
Location
Belo Horizonte, Minas Gerais, Brazil
Personality Overview

How Victor shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Victor cares about

B2B Operations
His roles at isaac have spanned both Financial Operations (FinOps) and his current focus on managing system integrations for B2B clients.
Customer Experience
A consistent theme throughout his career, from his role at Banco Inter to giving talks to help small businesses improve their customer interactions.
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Career

Work history

11-2025
Gerente de Operações II (Integrações | B2B)
isaac
1-2025 - 11-2025
Gerente de Operações II (FinOps | B2B)
isaac
3-2024 - 1-2025
Gerente de Operações I (FinOps | B2B)
isaac
10-2020 - 7-2021
Gerente de Experiência do Aluno
Trivento Educação
7-2019 - 10-2020
Analista Pleno de Experiência do Cliente
Banco Inter
In the press

Media appearances

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Education
10-2020 - 9-2021
Pós-graduação Lato Sensu - MBA
PUC Minas
2-2016 - 7-2020
Bacharelado em Administração
PUC Minas
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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