Victoria Gonzalez

Inquirer
DISC Type : cd

Manager of Customer Experience at Getnet Argentina

La Plata, Provincia de Buenos Aires, Argentina

Overview

Victoria Gonzalez is a Regional CRM Manager at Getnet, specializing in customer experience and leading high-performance teams. With a background in HR and leadership at Santander Río, she focuses on process improvement and people management. People often describe her as a proactive, positive, and motivational leader with extraordinary energy.

Driven by a passion for personal growth and helping others succeed, Victoria works as a business coach for entrepreneurs. She is dedicated to helping people find their "best version" and applying her professional skills to guide new businesses in their evolution and leadership development.

She combines her extensive experience in Human Resources and Customer Experience with a Masters degree in Artificial Intelligence.

Personality Overview

ROI Conscious

Demanding

Upfront

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact.

Topics They Care About

Customer Experience
Currently manages the Customer Center at Getnet and has a career focused on leading customer service, sales, and support teams to resolve client needs.
Team Leadership
Focuses on "leading leaders" to build high-performance teams, a recurring theme in her professional history and recent posts about building her team at Getnet.
Business Coaching
Works as a freelance coach, helping entrepreneurs evolve their businesses and develop leadership tools, reflecting a deep passion for mentorship.

Media Appearances

Victoria has no verified media appearances

Work History

11-2019
Manager of Customer Experience at Getnet Argentina
7-2019
Coach empresarial at Freelance
3-2016 - 7-2019
Coach empresarial at IMALA
9-2015 - 11-2019
Jefe de Supervisores at Santander Río
4-2007 - 1-2016
Supervisor at Banco Santander Rio

Education

1-2015 - 12-2025
Licenciatura en RRHH y RRLL from Universidad Nacional de Quilmes
6-2023 - 8-2024
Master en Inteligencia Artificial from CEUPE - European Business School

More Information

Social Presence :

Prographics :

Exp : 18 Location : La Plata, Provincia de Buenos Aires, Argentina Job Level : Middle Designation : Manager of Customer Experience at Getnet Argentina
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Insights For Selling To Victoria

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Highlight the competitive differentiation of your product
  • Be crisp while making the pitch

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Avoid long winding pitches, stay objective
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Victoria is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Victoria

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Victoria move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Victoria take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Victoria

Personality Compatibility


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