Vidya Bharadwaj

Evaluator
DISC Type : scd

Customer Success Manager - International and Enterprise Business at BiteSpeed

Bengaluru, Karnataka, India

Overview

Vidya is an experienced Customer Success Manager at BiteSpeed, specializing in international and enterprise business. With a background in sales and a Bachelor of Engineering, she excels at cultivating client relationships to drive revenue growth and enhance customer satisfaction. She has a proven track record across various tech sectors.

Based on her social media activity, Vidya appears to have a positive and motivational outlook, often sharing encouraging content. She is passionate about delivering exceptional value and creating a great customer experience, which seems to extend into her professional communication style.

Unique fact: At a previous company, she was instrumental in increasing user retention from 18% to approximately 40% by developing a new product feature.

Personality Overview

Thorough Evaluator

Quality Focused

Hard To Convince

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Customer Success
Her current role and expertise are focused on enhancing customer engagement, satisfaction, and delivering exceptional value for international and enterprise clients.
User Retention
She successfully increased user retention from 18% to ~40% at a previous company by working on a key product feature from ideation to execution.
Enterprise Accounts
Has significant experience managing and reviving dormant enterprise accounts, and handling relationships with high-profile institutional clients and global resellers.

Media Appearances

Vidya has no verified media appearances

Work History

8-2025
Customer Success Manager - International and Enterprise Business at BiteSpeed
5-2024 - 8-2025
Key Account Manager - International Business at The Reward Store
10-2023 - 5-2024
Associate Customer Success Manager at Superset
11-2022 - 11-2023
Operations and Success Manager at Questt | Navigator For Learning
8-2021 - 11-2022
Engagement Manager at Questt | Navigator For Learning

Education

2017 - 2021
Bachelor of Engineering - BE from Visvesvaraya Technological University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Bengaluru, Karnataka, India Job Level : N/A Designation : Customer Success Manager - International and Enterprise Business at BiteSpeed
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Insights For Selling To Vidya

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vidya is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Vidya

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Vidya move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Vidya take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Vidya

Personality Compatibility


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