Vijay Singh

Energizer
DISC Type : I

Head of Operations at MA Money

Greater Sydney Area, Australia

Overview

Vijay Singh is a results-driven Operations Executive with deep experience in the Banking, Financial Services, and FinTech sectors. Educated at the University of New England (AU), he excels in delivering superior customer experiences through data-driven strategies and building large-scale, global offshore teams in locations like Manila and Singapore.

His executive roles have involved partnering with Treasury Teams to assist with term issuances, investor presentations, and managing funder compliance.

Personality Overview

Relationship Oriented

Big Picture Person

Imaginative

They are naturally enthusiastic, so take their promise with a pinch of salt.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Offshore Team Leadership
Has a proven track record of building and leading large, multi-disciplinary teams across global BPO locations including Manila, Mumbai, and Singapore.
Customer Lifecycle Management
Demonstrates end-to-end expertise spanning contact centres, credit assessment, collections, retention, disputes, and sales to enhance customer journeys.
FinTech Operations Strategy
Focuses on developing operational strategies and policies that create a solid foundation for scaling a FinTech business effectively.

Media Appearances

Vijay has no verified media appearances

Work History

8-2024
Head of Operations at MA Money
11-2022 - 7-2024
Senior Manager, Operations at Medfin Finance
10-2021 - 5-2022
Head Of Operations at BizPay
10-2021
Head of Collections at Thorn Group Limited
10-2013 - 7-2016
Head of Collections (consumer) at Citibank, Australia

Education

Bachelor of Arts from University of New England (AU)
2010 - 2010
Senior Leadership Development Program from Melbourne Business School

More Information

Social Presence :

Prographics :

Exp : 6 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Head of Operations at MA Money
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Insights For Selling To Vijay

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid overloading them with too much detail
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vijay is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Vijay

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Vijay move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Vijay take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Vijay

Personality Compatibility


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