Vikas Perla in

Vikas Perla

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Network Voice Tower Lead at Tata Consultancy Services
📍 Warangal, Telangana, India

Vikas Perla is a Network Voice Tower Lead at Tata Consultancy Services with over a decade of experience in VoIP telephony and contact center management. He specializes in VoIP infrastructure, mobile device operations, and Genesys administration. Vikas holds an M.Sc. in Forensic Science from Osmania University.

His M.Sc. in Forensic Science provides him with a unique analytical background for his technical leadership role.

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Experience
11 Years
Current Role
Network Voice Tower Lead
Job Level
Mid-senior
Location
Warangal, Telangana, India
Personality Overview

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Priorities

Topics Vikas cares about

VoIP Infrastructure
Leads the Network Voice Tower at TCS, specializing in VoIP infrastructure management with a track record of improving system up-time.
Contact Center Tech
Manages and administrates Genesys 8.5 and 9 Contact Center technology as a core part of his role.
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Career

Work history

7-2024
Network Voice Tower Lead
Tata Consultancy Services
9-2014 - 6-2024
Technical Lead
Wipro
In the press

Media appearances

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Education
2012 - 2014
M.Sc Forensic Science
Osmania University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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