Vikas Perla

Energizer
DISC Type : I

Network Voice Tower Lead at Tata Consultancy Services

Warangal, Telangana, India

Overview

Vikas Perla is a Network Voice Tower Lead at Tata Consultancy Services with over a decade of experience in VoIP telephony and contact center management. He specializes in VoIP infrastructure, mobile device operations, and Genesys administration. Vikas holds an M.Sc. in Forensic Science from Osmania University.



His M.Sc. in Forensic Science provides him with a unique analytical background for his technical leadership role.

Personality Overview

Believer

Imaginative

Informal

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are naturally enthusiastic, so take their promise with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

VoIP Infrastructure
Leads the Network Voice Tower at TCS, specializing in VoIP infrastructure management with a track record of improving system up-time.
Contact Center Tech
Manages and administrates Genesys 8.5 and 9 Contact Center technology as a core part of his role.
Mobile Device Management
Has extensive experience in mobile device operations and Mobile Device Management (MDM) from his time at both Wipro and TCS.

Media Appearances

Vikas has no verified media appearances

Work History

7-2024
Network Voice Tower Lead at Tata Consultancy Services
9-2014 - 6-2024
Technical Lead at Wipro

Education

2012 - 2014
M.Sc Forensic Science from Osmania University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Warangal, Telangana, India Job Level : Mid-senior Designation : Network Voice Tower Lead at Tata Consultancy Services
URL has been copied!

Insights For Selling To Vikas

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Share some stories about how you you have helped people in similar positions succeed
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vikas is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Vikas

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Vikas move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Vikas take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Vikas

Personality Compatibility


Other Tata Consultancy Services Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.