Vikram Harish

Critic
DISC Type : C

Customer Success Account Manager at Progress

Chennai, Tamil Nadu, India

Overview

Vikram has no verified overview

Personality Overview

Negotiator

Information Seeker

Critic

They are quite likely to negotiate on pricing or other key terms.  They enjoy working alone and do not rely on others very often. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Vikram has no verified topics they care about

Media Appearances

Vikram has no verified media appearances

Work History

5-2025
Customer Success Account Manager at Progress
12-2022 - 4-2025
Manager (Operations & Customer Experience) at Tim Hortons
4-2021 - 12-2022
Customer Success Manager at Freshworks
9-2019 - 4-2021
Customer Success Specialist at Freshworks
6-2018 - 9-2018
Sales Operations Specialist at Klenty

Education

1-2023 - 12-2024
Postgraduate Degree from Conestoga College
4-2014 - 4-2018
Bachelor of Engineering - BE from Sri Venkateswara College of Engineering

More Information

Social Presence :

Prographics :

Exp : 7 Location : Chennai, Tamil Nadu, India Job Level : Middle Designation : Customer Success Account Manager at Progress
URL has been copied!

Insights For Selling To Vikram

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be ready to answer many clarity-seeking questions and requests for information
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don't give superficial answers, they are easily rattled by them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vikram is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Vikram

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Vikram move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Vikram take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Vikram

Personality Compatibility


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