Vivek Kumar

Sharpshooter
DISC Type : DC

Sr. Director, Customer Success & Support at Euna Solutions

San Francisco Bay Area, United States

Overview

Vivek has no verified overview

Personality Overview

Thorough Evaluator

Rigorous & Demanding

Fast But Analytical

More than the product, they care about the impact of the product.  They take a lot of pride in personal achievements. They like to move fast and expect the same from others.

Topics They Care About

Vivek has no verified topics they care about

Media Appearances

Vivek has no verified media appearances

Work History

7-2021
Sr. Director, Customer Success & Support at Euna Solutions
4-2021 - 7-2021
Head of Customer Success at Wordly
1-2017 - 3-2021
Vice President, Customer Success & Sales at Boardwalktech
1-2013 - 12-2016
Senior Director, Professional Services at Boardwalktech
4-2007 - 12-2012
Program Head for Oracle (NetSuite) at Genpact

Education

Artificial Intelligence: Implications for Business Strategy from MIT Sloan School of Management
MBA from Indian Institute of Management Bangalore

More Information

Social Presence :

Prographics :

Exp : 22 Location : San Francisco Bay Area, United States Job Level : Senior Designation : Sr. Director, Customer Success & Support at Euna Solutions
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Insights For Selling To Vivek

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t take too much time in sending them information if they ask for any
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vivek is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Vivek

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Vivek move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Vivek take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Vivek

Personality Compatibility


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