Walter Finau in

Walter Finau

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Manager, Patient Access Programs at SmithRx
📍 Salt Lake City Metropolitan Area, United States

Walter is an experienced Healthcare Support Leader, currently serving as the Manager of Patient Access Programs at SmithRx. A graduate of Utah Valley University, he has a strong history of managing call center operations and provider programs for major healthcare organizations like UnitedHealthcare and SafeRide Health.

Described by colleagues as positive, wise, and having a calming presence, Walter is passionate about leadership concepts and continuous learning. He has a diverse background that includes certifications in both Business Entrepreneurship and Law Enforcement, showing a unique blend of operational and civic interests.

He holds a certification in Law Enforcement, a unique credential for a leader in the healthcare industry.

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Experience
14 Years
Current Role
Manager, Patient Access Programs
Job Level
Middle
Location
Salt Lake City Metropolitan Area, United States
Personality Overview

How Walter shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Walter cares about

Patient Advocacy
His current role at SmithRx is focused on patient advocacy, helping members navigate copay programs and reduce pharmacy costs.
Healthcare Operations
His career is built on leading large-scale call center and patient support operations for companies like UnitedHealthcare and Optum.
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Career

Work history

12-2022
Manager, Patient Access Programs
SmithRx
8-2020 - 10-2022
Director, Medicare Advantage & Care Provider Programs
SafeRide Health
5-2020 - 8-2020
Customer Service Supervisor
Optum
5-2018 - 5-2020
Director of Site Operations
UnitedHealthcare
3-2016 - 4-2018
Health Plan Supervisor: VNSNY CHOICE Healthplans
UnitedHealthcare
In the press

Media appearances

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Education
Business Administration
Utah Valley University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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