Wayne McKinnon

Energizer
DISC Type : I

Desktop Support at Aqua Leisure Industries

West Bridgewater, Massachusetts, United States

Overview

Wayne McKinnon is an experienced IT support professional specializing in desktop and help desk environments. His career includes supporting hundreds of users across diverse industries, leading hardware rollouts, and implementing new service desk systems. He holds an associates degree from Southeastern Technical Institute.

Based on his work history primarily in the Boston area, Wayne likely enjoys the local culture and may follow regional sports. His interests suggest a focus on major technology and enterprise software companies, indicating a passion for innovation at scale.

He once led a project to roll out over 300 PCs and laptops, managing the entire lifecycle from deployment to returning leased hardware.

Personality Overview

Believer

Full Of Energy

Big Picture Person

They are people oriented, friendly and like creating new connections.  They are naturally enthusiastic, so take their promise with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

IT Project Management
Has experience leading IT projects, such as implementing new help desk software and managing large-scale hardware refresh cycles for over 300 users.
User Support
His career has focused on providing Level I & II support for thousands of users across stores, distribution centers, and offices in the US, Canada, and Europe.
System Efficiency
Demonstrated an interest in improving processes by creating a system image to speed up the setup time for new PCs at Aqua Leisure Industries.

Media Appearances

Wayne has no verified media appearances

Work History

3-2012
Desktop Support at Aqua Leisure Industries
10-2011 - 3-2012
Global Service Desk Level2 at TJX
1-2004 - 7-2008
IT Project Lead at Redcats USA
8-1995 - 3-2011
IT Project/Help Desk Leader at Boston Apparel Group
1995 - 2011
PC support at Chadwicks of Boston

Education

associates from Southeastern Technical Institute

More Information

Social Presence :

Prographics :

Exp : 27 Location : West Bridgewater, Massachusetts, United States Job Level : N/A Designation : Desktop Support at Aqua Leisure Industries
URL has been copied!

Insights For Selling To Wayne

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Wayne is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Wayne

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Wayne move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Wayne take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Wayne

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.