Westin Eehn

Pioneer
DISC Type : DIS

Senior Customer Success Manager at Testlio

San Diego Metropolitan Area, United States

Overview

Westin has no verified overview

Personality Overview

Driven But Considerate

Friendly But Fast

Decisive But Friendly

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Westin has no verified topics they care about

Media Appearances

Westin has no verified media appearances

Work History

4-2024
Senior Customer Success Manager at Testlio
11-2021 - 4-2024
Customer Success Manager at Testlio
7-2020 - 12-2021
Engagement Manager at Indio Technologies Inc.
2-2020 - 7-2020
Customer Success Manager at Indio Technologies Inc.
10-2019 - 2-2020
Jr. Customer Success Manager at Indio Technologies Inc.

Education

2012 - 2013
B.A. Radio/Television/Film from California State University, Fullerton
2009 - 2012
Associate's Degree from Palomar College

More Information

Social Presence :

Prographics :

Exp : 9 Location : San Diego Metropolitan Area, United States Job Level : Middle Designation : Senior Customer Success Manager at Testlio
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Insights For Selling To Westin

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Westin is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Westin

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Westin move?

  • They are generally fast movers and can take quick decisions
  • Can Westin take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Westin

Personality Compatibility


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