Will Harries

Galvanizer
DISC Type : Id

Director of Customer Optimization Testing & Analytics at Bloomreach

Philadelphia, Pennsylvania, United States

Overview

Will Harries is a digital leader with over 25 years of experience in product management, analytics, and personalization. Holding an MBA from Cornell, he has driven strategy at major companies like Comcast and Bloomreach, focusing on leveraging big data to enhance the customer experience.

Outside of his professional life, Will has a keen interest in data visualization and is passionate about learning new ways to present complex information. His interests also suggest a strong connection to the Philadelphia area, given his past roles and affiliations.

Colleagues and clients frequently describe him as a calm, thoughtful, and deeply effective leader who excels at data-driven decision-making.

Personality Overview

Persuader

Self-Assured

Trusting

They are not against taking risks and can make tough decisions when required.
  They prefer to ensure that they are in control of the situation. They are more likely to accept new and exciting technologies.

Topics They Care About

Customer Personalization
A core theme of his career, he has orchestrated large-scale personalization strategies at companies like Comcast, Monetate, and Bloomreach to improve customer experience.
Data-Driven Decisions
His experience at analytics-focused companies like Monetate and Scuba Analytics, along with recommendations, highlight his strength in using data to inform strategy and drive client success.
Product Lifecycle
He has extensive experience driving product roadmaps and managing the end-to-end development of data insight experiences for major enterprise clients.

Media Appearances

Will has no verified media appearances

Work History

1-2025
Director of Customer Optimization Testing & Analytics at Bloomreach
2-2023 - 5-2024
Product Manager at Scuba Analytics
4-2017 - 12-2022
Sr. Director of Product Management at Comcast Cable
8-2011 - 4-2017
Strategic Services Director at Monetate, Inc.
4-2010 - 4-2011
Ecommerce Delivery Manager at URBN (Urban Outfitters, Anthropologie Group, Free People, & Vetri Family)

Education

2002 - 2004
MBA from Cornell Johnson Graduate School of Management
1993 - 1997
BA from Colgate University

More Information

Social Presence :

Prographics :

Exp : 26 Location : Philadelphia, Pennsylvania, United States Job Level : Mid-senior Designation : Director of Customer Optimization Testing & Analytics at Bloomreach
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Insights For Selling To Will

During A Call Or A Meeting

DO's

  • Take a friendly, informal yet confident approach while pitching
  • Present testimonials from existing customers about their experience with your product
  • You might need to keep the conversation on track, they tend to slide off-topic

DONT's

  • Don’t be excessively objective, focus on building a story first
  • Don’t rely too much on what they promise, make your own deductions
  • Don’t hesitate from asking questions, but take a friendly and warm approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Will is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Will

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Will move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Will take some risk or not?

  • If necessary, they will be ready to take risks.

You And Will

Personality Compatibility


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