Will Jones in

Will Jones

Collaborator · DISC type is
Sr. Manager, Channel Sales, CCaaS at Intermedia Cloud Communications
📍 Fort Worth, Texas, United States

Will Jones serves as a Senior Manager of Channel Sales for CCaaS at Intermedia, focusing on empowering national partners. His career is marked by leadership roles where he established and scaled contact center sales divisions, notably directing sales at Fusion Connect and serving as EVP of Sales at Technology For Business.

His professional interests lie in the evolution of business communications, including companies like Webex, Orange Business, and Dimension Data. He actively shares content related to leveraging AI in business operations and strategies for technology resellers, indicating a passion for cutting-edge solutions.

He was tasked with building the entire "Contact Center" solutions portfolio from scratch during his time at Fusion Connect.

Read the full overview →
Experience
29 Years
Current Role
Sr. Manager, Channel Sales, CCaaS
Job Level
Middle
Location
Fort Worth, Texas, United States
Personality Overview

How Will shows up

Appreciative
Example Driven
Fair-minded

They are more likely to go for proven solutions. Win-win scenarios can appeal strongly to them. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Priorities

Topics Will cares about

AI in Contact Centers
Frequently shares content on how AI is transforming call centers by automating tasks, streamlining operations, and enhancing customer experiences.
Channel Sales Strategy
His career centers on enabling channel partners through training, product support, and solution design to drive sales of CCaaS and other cloud solutions.
+4 more topics Login to view topics
Career

Work history

7-2021
Sr. Manager, Channel Sales, CCaaS
Intermedia Cloud Communications
6-2020 - 7-2021
Sr. CCaas Sales Specialist - National & Direct
Intermedia Cloud Communications
4-2016 - 6-2020
Director - Contact Center Sales
Fusion Connect
10-2003 - 4-2016
Executive Vice President of Sales
Technology For Business - Acquire by Fusion Connect
9-1996 - 9-2003
Account Executive/Operations Manager
Optus Inc
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Will has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

Other Intermedia Cloud Communications Employees

Explore more public profiles from related professionals.

Chris Olson
Chris Olson
Southeast Regional Channel Manager
Intermedia Cloud Communications

More profiles

Discover additional public profiles from our index.

Caroline Harrington, P.Eng
Caroline Harrington, P.Eng
Process Safety, Energy, & Technology Team Leader
NOVA Chemicals
 Kimberly Ross
Kimberly Ross
Sr. Manager, Global Sales Enablement
Qualys
 Phoebe LaForge
Phoebe LaForge
Medical Assistant
Milam Bogart Dermatology
 Carolyn Hanly
Carolyn Hanly
Channel Account Manager
Intermedia Cloud Communications
Unlock the full playbookSee exactly how to sell to Will. Free, 10 seconds.