William Flores

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DISC Type : Sc

Vice President, Municipal Systems at Smith & Loveless Inc.

Lenexa, Kansas, United States

Overview

William Flores is a veteran of the water and wastewater industry with nearly three decades of experience. As Vice President at Smith & Loveless, the Texas A&M chemical engineering alumnus leads the municipal systems, customer service, and field service divisions, focusing on process equipment and marketing.

Originally from Honduras, William is now a proud U. S. citizen living in Lawrence, Kansas. He has been married to his high school sweetheart for over 25 years and they have two children in college. He has participated in corporate bike races.

He is a co-author of the Water Environment Federations official publication on Grit Sampling and Characterization.

Personality Overview

Not Very Vocal

Inflexible

Disciplined

They are always well-planned and adopt a systematic approach.  The only way to convince them is by showing them examples and ample proof. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Wastewater Treatment
His entire 29-year career and current VP role are centered on municipal water and wastewater systems, with deep expertise in headworks and MBRs.
Grit Removal Systems
He is a recognized expert, serving on the WEF Grit Task Force, co-authoring publications on the topic, and highlighting new 75-micron systems.
Water Sector Education
Actively involved in educating the industry by presenting at design seminars and participating in mobile sessions for the Water Environment Federation (WEF).

Media Appearances

Congratulations on the Big 3.0 – William Flores recently celebrated his 30th anniversary. Featured in Facebook (Smith & Loveless Inc.)

See Now

Work History

Vice President, Municipal Systems at Smith & Loveless Inc.

Education

1989 - 1994
Chemical Engineering from Texas A&M University
Master of Business Administration (M.B.A.) from Baker University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Lenexa, Kansas, United States Job Level : Senior Designation : Vice President, Municipal Systems at Smith & Loveless Inc.
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Insights For Selling To William

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with William is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from William

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will William move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can William take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And William

Personality Compatibility


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