Wilton Santos Jr.

Sharpshooter
DISC Type : DC

Customer Experience Operations at Mottu

United States

Overview

Wilton has no verified overview

Personality Overview

Thorough Evaluator

ROI Driven

Rigorous & Demanding

More than the product, they care about the effectiveness of the product.  They like to be in a position where they can control the conversation and terms. They are very proud of what they do.

Topics They Care About

Wilton has no verified topics they care about

Media Appearances

Wilton has no verified media appearances

Work History

6-2024
Customer Experience Operations at Mottu
2-2024 - 6-2024
City Manager at Mottu
1-2020 - 2-2024
Commercial Director at Vivo (Telefônica Brasil)
3-2011 - 12-2019
Founder | Managing Director at BRP-Rotax
3-2008 - 3-2011
Director, Global Brand Supply Chain at The Estée Lauder Companies Inc.

Education

2-2024 - 3-2026
Pós-graduação Stricto Sensu - Mestrado Profissional from School of Economics, Business and Accounting at the University of São Paulo
Pós-Graduação from FGV - Fundação Getulio Vargas

More Information

Social Presence :

Prographics :

Exp : 19 Location : United States Job Level : N/A Designation : Customer Experience Operations at Mottu
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Insights For Selling To Wilton

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Objectively showcase the impact that your product creates
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Wilton is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Wilton

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Wilton move?

  • They can take decisions very fast if you manage to convince them.
  • Can Wilton take some risk or not?

  • The risks don’t matter much to them.

You And Wilton

Personality Compatibility


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