Xiangru Chen in

Xiangru Chen

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VP of Engineering at Cresta
📍 Mountain View, California, United States

Xiangru Chen is the VP of Engineering at Cresta, leading the development of AI-powered solutions for customer experience. His expertise is built on a distinguished career at Google, where he was a founding engineer for Vertex AI, leading the project from inception to launch. He holds a Masters degree from Shanghai Jiao Tong University.

As a Senior Staff Software Engineer at Google, he was the founding engineer and tech lead for the Vertex AI platform, overseeing its development from initial concept through to General Availability.

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Experience
12 Years
Current Role
VP of Engineering
Job Level
Senior
Location
Mountain View, California, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Xiangru cares about

AI in Customer Experience
His work at Cresta and his posts about their events focus on uniting leaders and innovators to define the future of AI in customer experience.
AI Automation Strategy
He is passionate about innovations that help CX leaders take the guesswork out of automation by mapping what to automate and how to measure success.
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Career

Work history

8-2023
VP of Engineering
Cresta
11-2021 - 8-2023
Engineering Lead
Cresta
11-2017 - 10-2021
Senior Staff Software Engineer / Tech Lead Manager
Google
10-2013 - 11-2017
Senior Software Engineer
Google
2-2011 - 5-2011
Visiting Researcher
University of Koblenz-Landau (Campus Koblenz)
In the press

Media appearances

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Education
2010 - 2013
Master
Shanghai Jiao Tong University
2006 - 2010
Bachelor
Shanghai Jiao Tong University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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