Yeimy López Diaz

Energizer
DISC Type : I

Asesor servicio al cliente at Lulo bank

Bogota, D.C., Capital District, Colombia

Overview

Yeimy is an Environmental Engineer from Universidad Central (CO) who merges technical expertise with a strong background in customer service. She has practical experience in implementing ISO 14001 standards, calculating carbon and water footprints, and is also proficient with client management tools like Zendesk and CRM, having worked for companies like Lulo bank.

She demonstrates a keen interest in environmental conservation, highlighted by her professional background and her interest in organizations like WWF Colombia. Additionally, her experience supporting a major platform like Mercado Libre suggests a fascination with the operational side of large-scale e-commerce and logistics.

Yeimy possesses a unique skill set combining technical environmental science with front-line customer and data management in the finance and tech sectors.

Personality Overview

Relationship Oriented

Believer

Enthusiastic

They excel at seeing the bigger picture, and the long-term impact of their decisions.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are people oriented, friendly and like creating new connections.

Topics They Care About

Environmental Compliance
Her background includes implementing NTC-ISO 14001, managing environmental impacts, and calculating carbon and water footprints for medical centers.
Customer Experience
Has extensive experience in customer service roles at Lulo bank and Konec, managing queries, complaints, and utilizing platforms like Zendesk.
Sustainable Practices
[Predicted] Her engineering degree and interest in WWF Colombia indicate a professional and personal passion for sustainability and conservation efforts.

Media Appearances

Yeimy has no verified media appearances

Work History

7-2023
Asesor servicio al cliente at Lulo bank
9-2022 - 7-2023
Representante del servicio de atención al cliente at Konecta
9-2021 - 3-2022
Practicante de gestión ambiental at Colmédica

Education

2017 - 2022
Ingeniería ambiental from Universidad Central (CO)
Sistema de gestión de la seguridad y salud en el trabajo SG-SST 50 HORAS from Servicio Nacional de Aprendizaje (SENA)

More Information

Social Presence :

Prographics :

Exp : 3 Location : Bogota, D.C., Capital District, Colombia Job Level : N/A Designation : Asesor servicio al cliente at Lulo bank
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Insights For Selling To Yeimy

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t assume a yes just because they have not said no
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Yeimy is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Yeimy

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Yeimy move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Yeimy take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Yeimy

Personality Compatibility


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