Yessika L. Pena in

Yessika L. Pena

Sharpshooter · DISC type CD
Customer Care Director at Electrical Components International
📍 El Paso, Texas, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
22 Years
Current Role
Customer Care Director
Job Level
Mid-senior
Location
El Paso, Texas, United States
Personality Overview

How Yessika shows up

Thorough Evaluator
ROI Driven
Precise But Practical

More than the product, they care about the effectiveness of the product. They like to be in a position where they can control the conversation and terms. They are not focused on building rapport and relationships.

Priorities

Topics Yessika cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

6-2023
Customer Care Director
Electrical Components International
10-2020 - 6-2023
Global BMS Quality Leader
Honeywell
3-2014 - 10-2020
Global Quality Systems Manager
Electrical Components International
11-2010 - 12-2012
Quality Assurance Manager
Coleman Cable, Inc.
12-2007 - 12-2010
Quality Assurance Manager
Viasystems
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1993 - 1998
Bachelors
Instituto Tecnológico de Ciudad Juárez
3-2002 - 3-2025
Masters in business
Instituto Tecnológico Autónomo de México
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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