Yim Noble

Inspirer
DISC Type : di

Vice President of Customer Success at Persado

New York City Metropolitan Area, United States

Overview

Yim Noble is a people-first Customer Success executive at Persado with over 17 years of experience driving growth in SaaS and MarTech. She excels at building data-driven teams and aligning customer success with corporate goals. Colleagues describe her as an intelligent, passionate, and inspiring leader.

Yim holds a Bachelor of Science from the University of Massachusetts Amherst.

She is a recipient of the Pinnacle Award, a company honor recognizing outstanding performance and leadership.

Personality Overview

Fast Adopter

Charming & Persuasive

Achievment Oriented

They measure a product on its merit but can be influenced by strong testimonials.  They don’t mind taking a stand if they believe in something. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

People-First Leadership
Her philosophy centers on building and scaling customer success organizations grounded in people-first leadership to foster strong teams and deliver meaningful customer impact.
MarTech Stack Optimization
She has a passion for collaborating with brands to integrate and optimize their MarTech investments, using tools like Salesforce, Gainsight, and Tableau to drive business outcomes.
Digital Experience
Her senior role at Contentsquare and promotion of CX events demonstrate a focus on using analytics to understand customer behavior and optimize the digital user journey.

Media Appearances

Yim has no verified media appearances

Work History

1-2026
Vice President of Customer Success at Persado
4-2018 - 1-2026
Senior Director of Customer Success at Contentsquare
4-2017 - 4-2018
Director, Customer Success at BrightEdge
2-2015 - 4-2017
Associate Director, Client Success at CrowdTwist, Inc.
10-2011 - 8-2014
Client Partner, Cross Channel Marketing at Experian

Education

Bachelor of Science (B.S.) from University of Massachusetts Amherst

More Information

Social Presence :

Prographics :

Exp : 23 Location : New York City Metropolitan Area, United States Job Level : Senior Designation : Vice President of Customer Success at Persado
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Insights For Selling To Yim

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Get them to a point where they are ready to bat for your product internally
  • Clearly address the competitive aspects

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Yim is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Yim

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Yim move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Yim take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Yim

Personality Compatibility


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