Youssef Mureden

Examiner
DISC Type : cs

Vice President - Product TPM @Customer 360 Applications and Industry Clouds at Salesforce

San Francisco Bay Area, United States

Overview

Youssef is a values-oriented VP of Product TPM at Salesforce, leading global teams for the Customer 360 and Industry Clouds. He is an expert in Agentic Enterprise AI and translating business strategy into actionable initiatives. Colleagues describe him as an energetic, professional, and focused leader with exemplary people skills.

Youssef demonstrates a strong interest in the intersection of technology and healthcare, having founded a precision medicine startup. His early career included an internship at The Cleveland Clinic Foundation, and he actively follows the use of AI in therapeutic development and drug discovery.

Unique fact: He founded his own startup, Precision Med Web Inc. , to develop a more accessible and streamlined precision medicine platform.

Personality Overview

Unexpressive

Tough To Convince

Overcautious

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They tend to have clarity about their needs and constraints, and are unlikely to over-promise. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Agentic Enterprise AI
A core focus of his current role and recent professional discussions, highlighting his leadership in Salesforce's vision for an "agentic enterprise era. "
AI in Program Management
He actively shares thought leadership on how AI enhances decision-making, automates processes, and manages risks for Technical Program Managers.
Biotech & AI
He founded a precision medicine startup and follows breakthroughs in AI-driven drug discovery, showing a long-standing passion for health-tech innovation.

Media Appearances

Youssef has no verified media appearances

Work History

5-2024
Vice President - Product TPM @Customer 360 Applications and Industry Clouds at Salesforce
2019
Vice President - Product TPM @Industry Clouds at Salesforce
2018 - 2019
Senior Director - TPM @Cross-Cloud Programs at Salesforce
2018 - 2019
Founder | CEO at Precision Med Web Inc.
2016 - 2018
Senior Director - Program Management @Fin Cloud Applications at Oracle Corp

Education

MBA from Pepperdine Graziadio Business School
Bachelor of Science from Case Western Reserve University

More Information

Social Presence :

Prographics :

Exp : 22 Location : San Francisco Bay Area, United States Job Level : Senior Designation : Vice President - Product TPM @Customer 360 Applications and Industry Clouds at Salesforce
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Insights For Selling To Youssef

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Youssef is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Youssef

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Youssef move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Youssef take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Youssef

Personality Compatibility


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