Yousuf Jiwani in

Yousuf Jiwani

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SE at Zoom
📍 Greater Toronto Area, Canada

Yousuf Jiwani is a Solutions Engineer at Zoom specializing in Unified Communications (UCaaS) and Contact Center (CCaaS) solutions. A Cisco Certified Internetwork Expert (CCIE), he is described by colleagues as a talented, client-focused, and knowledgeable leader who excels in translating technical solutions to business outcomes.

Outside of his technical expertise, Yousuf has a background in communications and the arts. During his university years, he was actively involved in debate, poetry events, and served as a magazine editor, demonstrating a long-standing interest in public speaking and creative expression.

He recently earned certifications in Generative AI and "Selling Through Storytelling, " blending deep technical knowledge with compelling communication strategies.

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Experience
19 Years
Current Role
SE
Location
Greater Toronto Area, Canada
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Yousuf cares about

AI in Collaboration
His recent certifications and social media posts about Zoom's AI Companion highlight his focus on integrating artificial intelligence into communication and collaboration platforms.
Contact Center Solutions
A core area of his expertise, focusing on modern Contact Center as a Service (CCaaS) and complex enterprise contact center architecture.
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Career

Work history

6-2022
SE
Zoom
6-2021 - 6-2022
Digital Architect
Long View Systems
3-2021 - 6-2021
Lead Solutions Architect
NTT
5-2019 - 3-2021
Solutions Architect
NTT
2-2015 - 6-2019
Senior Consultant
NTT
In the press

Media appearances

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Education
2002 - 2006
Bachelors of Engineering
NED University of Engineering and Technology
2000 - 2002
Intermediate
Adamjee Science College
CCIE Collaboration
Cisco
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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