Yvonne Patsanza

Questioner
DISC Type : c

Claims Investigator at NHBC

Milton Keynes, England, United Kingdom

Overview

Yvonne has no verified overview

Personality Overview

Not Easily Convinced

Value Seeker

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Yvonne has no verified topics they care about

Media Appearances

Yvonne has no verified media appearances

Work History

9-2024
Claims Investigator at NHBC
4-2021 - 11-2025
Senior Building Inspector at NHBC
11-2016 - 4-2021
Building Inspector at NHBC
5-2016 - 11-2016
Trainee Building Inspector at NHBC
10-2014 - 5-2016
Customer Contact Advisor at NHBC

Education

Yvonne has no verified education history

More Information

Social Presence :

Prographics :

Exp : 12 Location : Milton Keynes, England, United Kingdom Job Level : N/A Designation : Claims Investigator at NHBC
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Insights For Selling To Yvonne

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Yvonne is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Yvonne

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Yvonne move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Yvonne take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Yvonne

Personality Compatibility


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